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#SEARCHING SCREENSTEPS MANUAL#
#SEARCHING SCREENSTEPS SOFTWARE#
#SEARCHING SCREENSTEPS FREE#

An online knowledge base that your end users can search via keywords (like Google), or browse by category.

ScreenSteps consists of the following elements: You'll not only see a drop in support calls/emails from your coworkers, but you'll also see more consistency in operations as employees reference checklists, how-to guides, and videos to do their job. While ScreenSteps works great for any company, the customers who experience the most value are those who are growing rapidly, have distributed and scattered teams, use call centers, support internal sales teams, or have remote employees. Plus, trainers and managers can use ScreenSteps to facilitate instructor-led training or create stand-alone courses for onboarding employees, rolling out new technology, and improving operations. With ScreenSteps, employees can type keywords to find the right policy or procedure so they can quickly find answers on their own. If your knowledge management solution is Google Drive, Dropbox, SharePoint, or Sticky Notes, then your day is filled with manually 'transferring' knowledge to coworkers. We are super happy Manula customers and would recommend it to anyone!.Use ScreenSteps when employees complain about not being able to find your SOPs and tip sheets (e.g. The context help is extremely easy to implement on both my end and the developer end. This means there is no longer a rush to get the help finished weeks before an upcoming release. And because the help is online, I can fix a typo or add a new topic any day of the year.

#SEARCHING SCREENSTEPS SOFTWARE#

Users who havenвЂ™t updated their software see the applicable user guide, while on-plan users see additional topics about the latest features. I love the ease of updating, the change control system, and ability to support multiple versions. We can even hide minor topics from the table of contents, thus keeping our extensive help from appearing too intimidating. The layout, table of contents, fonts and tables are inviting and easy on the eyes. Manula seamlessly integrates into our website, using our custom colors and logos to give a consistent user experience.

It takes an IT staff member approximately one minute to set up our website for each new Manula help document. We donвЂ™t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. It has been time-consuming (but fun) to convert our first thousand pages of help into ManulaвЂ™s Textile-based format. Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. This was such a welcome change from our experience with Doc-to-Help support. The few times I needed support, I got a fast, accurate reply and the solution was always very simple. Everybody in the company loves our new user guides, and so do our customers.

#SEARCHING SCREENSTEPS FREE#

In early 2018, I spent two months researching alternatives, and knew Manula was вЂњthe oneвЂќ about five minutes into the free trial. Since at least 1998, all help and tutorials at our company were published using Doc-to-Help, a Word-based system that didnвЂ™t support embedded videos or PDFs.

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вЂњAs my companyвЂ™s sole technical writer, I maintain and update over 2,000 pages of user guides for about twenty software applications. If you are looking for a product that will provide an easy and comprehensive solution for the development, creation, and publishing of documentation Manula is the right choice.вЂќ

Our customers and staff love the online manuals. We are 100% satisfied with the Manula product and support.

#SEARCHING SCREENSTEPS MANUAL#

With over 1000 pages to manage in a single manual and multiple versions to maintain, it was time to find a product that I could quickly learn and utilize.

#SEARCHING SCREENSTEPS MANUALS#

The management of our manuals prior to purchasing Manula was time-consuming with multiple steps and tedious formatting to make even minor changes. In a matter of minutes, anyone can create a manual, embed video, links, and images then publish it for access from any device. вЂњThank you to the team at Manula for a fabulous product and superior support! After researching many options for creating, editing, and publishing online manuals it was obvious when comparing features and costвЂ¦.Manula is the winner!

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